My spouse and I had flight reservations for right now (March 15, 2014) and after a schedule coronary heart scan on Wednesday of this 7 days, he was diagnosed that has a significant coronary heart challenge. On Friday, March 14, 2014 he had to have a coronary heart catherization and it was extremely hard for us to go on our vacation. I named American Airways Client Service and was properly advised “challenging luck”.
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My partner and i experienced a flight leaving Richmond Virginia that has a final vacation spot of Seattle Washington. We have been knowledgeable about flying and experienced flown other airlines previously that week likely to and from a number of destinations. We experienced all our facts and went to use the American Airlines kiosk to print our boarding passes. The kiosk didnt inquire if those people who are flying are armed forces staff so we started out more than and waited in line to speak to your consultant with the counter. Once we had been up in the counter we told a Woman driving the counter that my spouse is within the navy and we had two luggage to check in. Thats when we were informed that our bags the place above weight and It will be 250$ extra. We requested with the Woman to indicate us in which the package deal pricing is published. She was unable to supply that data and went on to inform us we could look it up ourselves. My partner who is enlisted within the U.S. Coastline Guard hasn't had to pay additional or any amount for baggage, on orders or personalized. My spouse gave her the 250$ and that's in the event the representative we ended up Talking with quickly became incredibly impolite and threatened to cancel our total flight.
At check in for flight 2356 my bag was considered by personnel as oversized. Positioned in dimensions Verify & was one inch to tall . My gripe- my husband with equivalent bag wasn't ( diff color) asked to sizing Examine. noticed various of course also tall luggage past Verify pt. your getting rid of $.
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I'm standing at American Airways counter in McAllen, have a peek at this website Tx looking forward to a hotel voucher 3 several hours immediately after landing from Flight 5783 which was redirected as a consequence of poor weather more than Queretaro.
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Very dissatisfied having a.A. buyer relations. My spouse went to Italy for your memorial of her mom and although she was there she obtained bronchitis with ear an infection, subsequently the medical professional suggested her to not fly right before 1 week to crystal clear the an infection.
Obtain problems contacting AA reservation by phone, its normally busy and unachievable to speak to the reservation personnel, as soon as contacted. Would like to communicate by electronic mail, remember to give me an e mail tackle of Ecuador Reservation Section. Lots of many thanks.
I take pleasure in you happen to be experiencing a merger and a few workers might be lower than thrilled, but this attitude should not be obvious to the shoppers who are only calling to obtain some help.
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Still looking to discover someone to help me with my problem. Have sent a information over the AA site with a reaction that created no feeling. Have named and been informed to send out the information. I made an effort to reaction to the concept that built no perception and I received an e-mail back again stating the e-mail tackle I responded to is not really is use.
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