I've incorporated an short article that outlines your company as remaining the worst airline inside the market which is not something being proud of. Dependant on my experience I'll say that i'm never ever planning to fly with your organization again, and neither will any person I am aware. I've already publically announced my frustrations along with your airline on many of the social networking web pages.
– Flip your approach also to not treat the Customer like Dust. Understand that they are your ‘bread and butter’ and devoid of them you wouldn’t be in operation whatsoever.
March 25 I flew from Austin to Ft Myers by using a airplane improve In Charlotte. When reserving my flight I asked for wheelchair help. Had to hunt one particular up in Austin. Was taken to gate 2hours beforehand but was assured there would be support for boarding. Gate was changed without having just one at he desk could locate no help, and with fantastic problems proceeded to new gate. Once more no assistance in boarding.
My spouse is in a very nursing residence with Alzheimer’s illness. American is taking advantage of my unfortunate problem by insisting I pay back to transfer his miles to my account although I am the a person who has become accuring the miles though procuring Along with the Gain card. Disgrace on American Airways. A technician can achieve this with a handful of strokes in minutes.
My trip was a disaster and AA will think duty for his or her abject failure to conduct a elementary service of everyday vacation.
I was striving to purchase ticket for fifteen year previous son and couldn’t use Web page for he was deemed minimal. I known as consumer service and she or he assisted me with airline acquire. I specially questioned if I needed to terminate if I could inside 24hours. This attendant said Of course. I learned four several hours later on The main reason son would need to fly was cancelled. I called back to terminate the flight the attendant told me I couldn’t terminate flight and it was a nonrefundable ticket. I told her problem as stated over she claimed she couldn’t do just about anything. I requested for just a supervisor, I obtained one and spelled out the situation, she explained I couldn’t cancel it and obtain my money back she was extremely rude and hung up on me. I identified as again to inquire for an additional supervisor and as I used to be conversing with this supervisor she informed me that the last supervisor said in her document I refused voucher. What at any time a voucher was I wasn't even sure. Then next supervisor instructed me what she thought. Therefore the flight discover here wasn’t cancelled due to the fact she stated to attend a couple days in advance of I make my closing decision and she or he would wave changing rate to take action and I shouldn’t have any problems.
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Pretty disappointed having a.A. client relations. My wife went to Italy for the memorial of her mother and although she was there she acquired bronchitis with ear an infection, subsequently the doctor encouraged her not to fly prior to just one week to distinct the an infection.
I had been on keep for around forty minutes, with typical ‘updates’ from the supervisor named Tony…who was getting in contact with some unknown department to examine on the 2nd, missing voucher….when…Sure,, I was Reduce off! I referred to as again…only to generally be informed the hold out might be 18-twenty five minutes. I’m nevertheless waiting around on this connect with again. This journey is the journey of a lifetime for my husband, a wounded veteran and cancer survivor.
It’s appealing to me that it's arrive at this avenue. I've finished a large amount of analysis On the internet to try to come across an Email Deal with that may go to the corporation straight.
I lately took a flight from JFK to St Thomas over a Saturday eight am flight and experienced quite possibly the most helpful, successful knonwledgable flight attendant she was terrific. I would like to many thanks her for creating my vacation additional satisfying.
My Close friend of mine booked my mom a reservation from haiti to miami fl I paid out her $300 to get me the fares however she didn't explained to me the flight are going to be scheduling on a nonrevenue flight it had been a ridicullus moment for all of us, quesion I have if the seat is not really guarantee why did she took the money from me
I had been to inform you of my not so nice expericences with your airline, and requesting a refund of my flight. First off I was suppose to become over the seven:55am flight from Gulftport,MS.